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  • Event Information

    General Information

    AFHTO 2015 Conference
    Team-Based Primary Care: The Foundation of a Sustainable Health System

    October 28 - 29, 2015
    Westin Harbour Castle
    Toronto, Ontario, Canada

    View the Conference Website

     

    ACCOMMODATION
    Don’t forget to make your hotel reservations for your stay in Toronto today! Book now to take advantage of the hotel rates offered to the AFHTO 2015 Conference by booking at the Westin Harbour Castle. You can make your hotel reservation at any time by going to the Book Your Accommodation icon in your confirmation email or the link below.

    Conference Group Rate is $199.00 plus tax for single and double occupancy rooms.

    Click here to book your hotel room now

    The Westin Harbour Castle is also able to accept reservations by telephone at 1 888 627 8559. Please reference the group name “AFHTO” or the group code “FHI24A” to get the special group rate when calling in.

    The conference rate is available until September 28, 2015.

    TRAVEL

    • Porter Airlines
    • Bearskin Airlines
    • VIA Rail

    For special conference rates on Bearskin Airlines, Porter Airlines and VIA Rail see AFHTO 2015 Travel Discounts.

    For further information on the AFHTO 2015 Conference please visit http://www.afhto.ca/events/afhto-2015-conference/ 

    We look forward to seeing you in Toronto! 

  • FAQ

    Frequently Asked Questions:

    Conference Registration 

    1. What are the conference registration fees?

    Early-bird Registration Fee Member Non-Member
    Full Conference 2 Days $325 + 13% HST $650 + 13% HST
    Conference 1 day (either) $275 + 13% HST $550 + 13% HST
    Awards Dinner $70 + 13% HST $100 + 13% HST

     (Early-bird registration closes September 28, 2015)

    Late Registration Fee Member Non-Member
    Full Conference 2 Days $400 + 13% HST $725 + 13% HST
    Conference 1 day (either) $350 + 13% HST $625 + 13% HST
    Awards Dinner $95 + 13% HST $125 + 13% HST

     (Registration will stay open until the conference reaches capacity)

    2. How do I pay for the conference?
    Pay by Credit Card: You can pay by credit card online. The registration system accepts MasterCard, Visa, and American Express. Charges on your credit card statement will appear as MCI Group Canada.

    Pay by Cheque: You will receive a confirmation e-mail from AFHTO 2015 Conference with a link to your invoice. All payments must be received no later than October 10, 2015. All fees are in Canadian funds. Include the registrant's name or confirmation number on the cheque. To receive the Early Bird fees payment must be received by September 28, 2015. After this date the Regular fee will apply.

    Please mail the cheque to:
    AFHTO2015 c/o MCI Canada
    18 Keewatin Ave
    Toronto, ON M4P 1Z8 Canada


    3. How can I access the AFHTO membership discount? 
    AFHTO Members must enter an access code for the AFHTO membership rate. The access code has been e-mailed to all members that have paid their 2015-16 AFHTO membership fees in full. If you do not know your organization’s access code, please contact your administrator.

    4. I’m not an AFHTO member; can I still come to the conference? 
    Yes, non-members can register and will pay the non-member registration fee. See above.

    5. Can I register more than one person at the same time? 
    Yes, after you finished selecting all of the registration options for the first attendee, you will be asked if you want to add another attendee. If you click on yes, you will be brought back to the beginning of the website to register a new person. 
    a) If you require a group invoice for payment, you can click on the “Add Another Person to this Registration” button located on the payment page. This is a new feature this year which will allow you to register multiple people on the same invoice with only one transaction.
    b) If you’d like separate invoices for each registrant, select all of the registration options for the first attendee and your payment option. Once you’ve completed registration for the first attendee, you will see the confirmation page. Select “Add Another Person to this Registration”. You will be brought back to the beginning of the website to register a new person.

    Each registration generates its own invoice, if you would like a group invoice for payment; please contact the registration provider at afhtoreg@mci-group.com.  

    6. Do I have to choose concurrent sessions when I register?
    No, you can go back in and edit your selections once you are registered. Click the “Edit/Change Registration” button in your confirmation e-mail. Please be sure to select your concurrent sessions by September 28, 2015 to ensure your agenda is included in your registration kit.


    7. How do I confirm that I am registered for the conference?
    If you’ve received a confirmation e-mail from AFHTO 2015 Conference and have paid in full then you are registered for the conference. For any further inquiries contact:

    MCI Group Mail: 
    Telephone: 1-416-621-2727 ext 2016 AFHTO 2015 c/o MCI Canada
    Fax: 1-905-602-9052 18 Keewatin Ave
    Email: afhtoreg@mci-group.com Toronto, ON M4P 1Z8 Canada


       • Reference the AFHTO 2015 Conference when speaking with a representative.
       • Business hours are 11:00 AM -9:00 PM, Eastern Standard Time, Monday to Friday

    8. How do I make a change to my registration?  
    You can make changes to your registration online, you will need the “Edit/Change Registration” link issued in the confirmation e-mail you will receive after you have registered. PLEASE KEEP YOUR CONFIRMATION E-MAIL FOR REFERENCE.
       • If you want to change your selection of concurrent sessions, see question #12 below.


    9. How do I cancel my registration?
    All cancellation requests must be made in writing by:
    • E-mail: afhtoreg@mci-group.com
    • Fax: 1-905-602-9052

    Cancellation fees apply, see question #11 below.


    10. What is the refund policy?
    Delegate cancellations received up to and including September 28, 2015 will receive a refund minus an administrative fee of $40.00 for members and $60.00 for non-members. Cancellations received after September 28, 2015 and no-shows are non-refundable.

    If the conference payment was made by credit card, the refund will be processed within two weeks. If the payment was made by cheque, the refund will be sent by Novembver 28, 2015.

    11. I’ve missed the cancellation deadline; can I send someone else in my place?
    Registered delegates may transfer their registration to another person. Neither AFHTO nor MCI Canada will transfer any fee or payment balances.

    To ensure smooth onsite registration for the new delegate:
    • Change the name, contact information, dietary restrictions and program selections online, using the link issued in your confirmation e-mail.
    • Ensure all payments have been made to MCI Canada. It is up to the delegate and their replacement to manage any transfer payments between themselves.


    12. Can I change my selections for the concurrent sessions?
    Yes, you can log back in to the registration website at any time to change the name and program choices for the registration online, using the “Edit/Change Registration” link issued in your confirmation e-mail. PLEASE KEEP YOUR CONFIRMATION E-MAIL FOR REFERENCE.

    13. Is there a special conference fee for speakers? 
    Yes, a $50 discount is provided to all concurrent session presenters (max 2 per session), concurrent session working group members, registration desk volunteers and awards review committee members. The discount can be combined for those who contribute in more than one capacity (e.g. a presenter who also serves on the awards review committee could receive a $100 discount).

    Accomodation and Directions

    14. How do I book a hotel room for the conference?
    Visit the Westin Harbour Castle booking page to reserve a room at the group preferred rate.

    Conference Group Rate is $199.00 plus tax for single and double occupancy rooms.

    The Westin Harbour Castle is also able to accept reservations by telephone at 1 888 627 8559. Please reference the group name “AFHTO” or the group code “FHI24A” to get the special group rate when calling in.

    The conference rate is available until September 28, 2015.

    15. How do I get to the conference?
    The conference is at the Westin Harbour Castle, One Harbour Square, Toronto, Ontario, M5J 1A6.

    For special conference rates on Bearskin Airlines, Porter Airlines and VIA Rail see AFHTO 2015 Travel Discounts


    For driving directions: Maps and Directions
    Downtown Toronto Parking

    Flights: Toronto Hotel Airport Shuttle
    Pearson Airport: www.torontopearson.com
    Porter: www.flyporter.com

    Public Transit:
    TTC: www.ttc.ca
    GO Transit: www.gotransit.com
    VIA: www.viarail.ca

    General Inquiries

    For further information on the Association of Family Health Teams of Ontario Conference, please contact Catherine Macdonald at conference@afhto.ca.
    Phone: +1.647.234.8605 ext. 213
    Phone: +1.647.234.8605 ext. 206


    Registration Inquiries:
    For questions regarding registration, please contact MCI Group at afhtoreg@mci-group.com.

    MCI Group Mail: 
    Telephone: 1-416-621-2727 ext 2016 AFHTO 2015 c/o MCI Canada
    Fax: 1-905-602-9052 18 Keewatin Ave
      Toronto, ON M4P 1Z8 Canada
  • Terms and Conditions

    Payment:

    All fees are in Canadian dollars (CDN). Our secure server will process MasterCard, Visa, and American Express. Charges on your credit card statement will appear as MCI Group Canada.

    Cheques are made payable to AFHTO2015 c/o MCI Group Canada. All payments must be received no later than October 23, 2015. All fees are in Canadian funds. To receive the Early Bird fees payment must be received by September 28, 2015. After this date the Regular fee will apply.

    Please mail the cheque to:

    AFHTO2015 c/o MCI Canada
    18 Keewatin Ave
    Toronto, ON M4P 1Z8 Canada

    GROUP PAYMENTS

    If you require a group invoice for payment, you can click on the “Add Another Person to this Registration” button located on the payment page. This is a new feature this year which will allow you to register multiple people on the same invoice with only one transaction. **You must add the new person before making the payment.**  If you have any questions, please contact the registration provider at afhtoreg@mci-group.com.

    Cancellation & Refund Policy:

    Please note that all Conference Registration fees are subject to the Cancellation & Refund Conditions below:

    CANCELLATION NOTIFICATION & REFUNDS 

    • Cancellations received up to and including September 28, 2015 will receive a refund minus an administrative fee of $40.00 for members and $60.00 for non-members. Cancellations received after September 28, 2015 and no-shows are non-refundable. 

    All cancellations must be submitted in writing to the registration provider by:
    Email:
    afhtoreg@mci-group.com

    CHANGES / MODIFICATION / NAME SUBSTITUTION

    • An alternate attendee name may be substituted if you are unable to attend the Conference. Changes can be made online through the EDIT/CHANGE YOUR REGISTRATION link found in your email confirmation at no additional charge . Neither AFHTO nor MCI Canada will transfer any fee or payment balances.

    WIRE TRANSFER PAYMENTS

    • If you would like to make a payment by wire transfer please contact the registration provider at afhtoreg@mci-group.com
    . Please note there is an additional Offline Payment Processing Fee of $50.00 CAD plus tax, to be added to the Wire Transfer payment.

    Questions?
    Please contact the registration provider at: afhtoreg@mci-group.com

  • Contact Us

    General Inquiries:

    For further information on the Association of Family Health Teams of Ontario Conference, please contact Catherine Macdonald at conference@afhto.ca.

    Phone: +1.647.234.8605 ext. 213

    Registration Inquiries:

    For questions regarding registration, please contact MCI Group at afhtoreg@mci-group.com

    Phone: 1-416-621-2727 ext 2016 or Toll free +1.800.555.1099 ext #2
    Fax: 1-905-602-9052

    Mailing Address:

    AFHTO2015 c/o MCI Canada
    18 Keewatin Ave
    Toronto, ON M4P 1Z8 Canada


Registration Sessions Summary Payment Confirmation 
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